"Confidence is always overconfidence"
Robert Byrne


With the ever-increasing importance of Information Technology in enabling business success, the roles and responsibilities of Systems Analysts continue to evolve and expand. A renewed emphasis on business-driven solutions requires the Systems Analyst to work closely with Business Analysts to deliver full “business solutions.” Thus, the focus of today’s Systems Analysts has changed from the original programmer/analyst orientation to one where IT and business are closely partnered. The work of Systems Analysts is essential to carrying the business requirements forward through conceptual solution and design to implementation. They must have the skills and knowledge to interpret business and functional requirements as well as to design and realize processes, data and technology. As a consequence, Systems Analysts must be conversant in process analysis and able to design conceptual architectures, technical uses cases and robust processes.

Course Outcomes:
This course helps organizations:

  1. Define a common vision of improved performance for their Systems Analyst teams.
  2. Examine industry directions and trends for ways to improve their effectiveness.
  3. Document a framework for their desired systems analysis approach including responsibilities, techniques, and interfaces to the rest of the organization.
  4. Determine concrete steps for ensuring that IT operations are aligned with business and technology strategies and ensuring that technology is aligned with business.

Course Outline:
Overview of Systems Analysis
  • What is Systems Analysis?
  • Evolution of the Systems Analyst Role
  • The Role of the Systems Analyst in Today’s Application Development Environment
  • Causes of IT Project Failure
  • What Drives Development?
  • Business Driven
  • User-Centric
  • Appropriate Enabling Medium
  • Situations are Unique
  • Professional Developers
Project Disciplines
  • Definition
  • Analysis
  • Design
  • Realization
  • Implementation
  • Disciplines vs. Waterfall
After Requirements, What’s Next?
  • Conceptual Solution Design
  • Business Case
  • Project Definition
  • Desirability Analysis
  • Recommendations
  • Forecasted Schedule
Defining Success
  • Goals
  • Principles and Priorities
  • Focus
  • Obstacles and Opportunities in Your Environment
Discovering Your Current Approach
  • Activities and Roles
  • Interfacing with Business Analysts
  • Interfacing with Project Mgmt.
  • Interfacing with Developers
Specifying Your Future
  • Assessing Opportunities and Obstacles
  • Improving the Process
  • What can we Offload, Outsource or Make Obsolete?
  • Redefining Roles
  • Specifying Instruments and Tools
Successful Systems Analysts
  • Communication Skills
  • Analysis Skills
  • Technical Skills
  • Attitudes and Temperaments
  • Other Knowledge
Making it Happen
  • Low Hanging Fruit
  • Improving Your Skills
  • Culture hange
  • Promotion - Evolution vs. Revolution
  • Priorities and Responsibility

Who Should Attend:
Systems Analysts and their managers. It is often beneficial to include representatives from project management and development in the workshop to ensure the Systems Analysts’ roles and responsibilities fit into the bigger picture.

Course Duration:
One Day

Class Availability: Request It Now!


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