"For every problem, no matter how complex, no matter how difficult the situation, there is always a solution that is simple, straightforward, quick, -- and wrong."
Richard Branton


With the ever-increasing importance of Information Technology in enabling business success, the roles and responsibilities of business analysts continue to evolve and expand. The kinds of projects that once delivered “IT solutions” are now expected to deliver full “business solutions” – and rightfully so. Correspondingly, the focus of today’s business analysts has changed from the original programmer/analyst orientation. It has moved even beyond being purely process/data modelers to becoming full-fledged enterprise architects.

For many organizations, this transition has been neither uniform nor simple. Rarely is there consensus on:

  • The underlying approach to be followed in discovering/analyzing the business and its requirements.
  • How the work should be documented and transformed into systems that fit the business like a glove.
  • The distribution of roles and responsibilities between the business analysts, the project managers, the business staff, the technical staff and others.

Course Outcomes:
This course helps organizations:

  • Define a common vision of improved performance for their Business Analyst teams.
  • Examine industry directions and trends for ways to improve their effectiveness.
  • Document a framework for their desired business analysis approach including responsibilities, techniques, and interfaces to the rest of the organization.
  • Determine concrete steps for ensuring that business operations are aligned with strategy and ensuring that technology is aligned with business.

Course Outline:
Overview of Business Analysis
  • What is Business Analysis?
  • Evolution of the Business Analyst Role
  • The Role of the Business Analyst in Today’s Application Development Environment
  • Causes of IT Project Failure
  • What Drives Development?
  • Business Driven
  • User-Centric
  • Appropriate Enabling Medium
  • Situations are Unique
  • Professional Developers
Project Disciplines
  • Definition
  • Analysis
  • Design
  • Realization
  • Implementation
  • Disciplines vs. Waterfall
Industry Directions and Trends
  • Scanning: OOA, UML, eXtreme, Zachman, Business Rules, …
  • Pros and Cons
  • Fads vs. Trends
  • Assessing Fit to Your Environment
Defining Success
  • Goals
  • Principles and priorities
  • Focus
  • Obstacles and opportunities in your environment
Discovering Your Current Approach
  • Activities and Roles
  • Interfacing with Project Mgmt.
  • Interfacing with Developers
  • Interfacing with Customers
Specifying Your Future
  • Assessing Opportunities and Obstacles
  • Improving the Process
  • What can we Offload, Outsource or Make Obsolete?
  • Redefining Roles
  • Specifying Instruments and Tools
Successful Business Analysts
  • Communication Skills
  • Analysis Skills
  • Technical Skills
  • Attitudes and Temperaments
  • Why Modeling?
  • Other Knowledge
Making it Happen
  • Low hanging fruit
  • Improving your skills
  • Culture change
  • Promotion - Evolution vs. Revolution
  • Priorities and Responsibility

Who Should Attend:
Business Analysts and their managers. It is often beneficial to include representatives from project management and development in the workshop to ensure the Business Analysts’ roles and responsibilities fit into the bigger picture.

Course Duration:
Two days

Class Availability: Request It Now!


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