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BUSINESS PROCESS ANALYSIS |
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Process Analysis is a technique for formally determining and specifying improved processes for conducting business. Process analysis is often a crucial component of application system development projects as well as business process improvement efforts.
Business processes are built on a tangled web of: past policy decisions, individual styles, technology constraints, good-habits, bad-habits, dead-ends, duplications, regulations, etc. Yet, in spite of this complexity, analysts too often attempt a leap of faith in moving from today’s “as-is” model of the world to tomorrow’s “should-be” model. These leaps often result in “should-be” models which have: - Sins of commission - carrying forward outdated and unnecessary constraints
- Sins of omission - losing truly valuable activities
Benefits of Using Process Analysis: By using a formal, staged approach for analyzing processes the resulting “should-be” models are more likely to:- Be both efficient and effective
- Have buy-in and support from the business community
- Offer maximum flexibility to designers in using new technologies or approaches
- Provide the specification for a system that will be most stable over time
Course Outcomes:
Students of Advanced Strategies’ Business Process Analysis Course will return to work with the skills necessary to transform current physiological models into new logical models of the desired “should-be” process.
Course Outline:
Process Analysis Overview
- Why Process Efforts often Fail
- Why Use a Staged Approach
- Why Start with a Current Physiological Model
- How Process Analysis Helps Deliver Quality Systems
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Review of Data Flow Diagrams
- Processes/Functions
- Data and Data Flows
- Data Stores
- Sources/Sinks
- Annotations
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The Stages of Development
- Current Physiological
- Current Logical
- Current Essential
- New Essential
- New Logical
- New Physical
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Transforming Current Stages
- Adopting an Analyst Mind-Set
- Removing Technology Constraints
- Assessing Policies and Procedures
- Determining the Essential Elements
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Transforming New Stages
- Identifying New Essential Activities
- Specifying Appropriate Policies and Procedures
- Examining and Applying Technology Options
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Approach Derivatives
- Constructing a New Model without Constructing a Current Model
- Focusing on Changes to Existing Systems
- Dealing with Multiple Users/Sites
- Final Case-Study
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Who Should Attend:
This course is targeted for anyone who is responsible for improving systems and business processes. This could include business analysts, systems analysts, programmer/analysts, auditors, financial analysts, business managers, quality and process supervisors, etc.
Course Prerequisites:
Business Process Modeling - Documenting the "As-Is"
Course Duration:
Two and one-half days
Class Availability:
Request It Now!
Materials Provided:
Student Course Book
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