"Analysis is the study of a problem prior to taking some action."
Tom DeMarco

Business Process Modeling is a technique used for describing, documenting and analyzing a businesses’ processes. Process models are created with the business users to produce an intuitive, non-technical model representing their perspective of how the business is conducted. These models form a basis for information system development and business process improvement.

Process Models may be used in a variety of ways, as well as in a variety of businesses and industries. In order to gain the most value from the Business Process Analysis curriculum, and bring the most value to the organization, the process modeling practitioner should be familiar with a variety of uses.

Process Models May Be Used For:

  • Identifying obstacles and opportunities for improvement.
  • Enhancing communication within the business.
  • Analyzing both high-level functions and detailed activities.
  • Ensuring business operations align with strategy and technology aligns with business.
  • Capturing knowledge and work activities of experienced employees.
  • Implementing most efficient and effective processes.
  • Educating new, or newly promoted, employees.
  • . . .

Course Outcomes:
Students of Applications of Business Process Models will return to work:
1. Recognizing the variety of uses for Business Process Models.
2. Able to identify when different situations may benefit from the use of a Business Process Model.
3. Able to use Business Process Models effectively when the occasion arises.

Course Outline:
  • Fundamental Premises and Principles
  • Business Aspects
  • Basic Disciplines
  • Generic Task Framework
Process Models as Input
  • Project Lifecycle
  • Business Use Cases
  • Conceptual Architecture
  • Solution Selection
    • Requirements for RFPs
    • Evaluating Responses to RFPs
    • Gap Analysis
  • Work Flow Design
  • Procedure Manuals
  • Organization Design
Process in Performance Measurement and Quality Management
  • Performance Metrics and Quality Assessment
  • Business Process Management
  • Balanced Scorecard
  • Total Quality Management
Other Uses of Process Models
  • Project Planning
  • Education
  • Communication
  • Capturing Process Experience
  • Reducing Risk to the Organization
  • Next Steps

Who Should Attend:
Business Process Analysts, as well as other individuals interested in learning about the various business uses of Process Models.

Course Prerequisites:
Business Process Analysis - Optimizing the "To-Be"

Course Duration:
One Day

Class Availability: Request It Now!

Materials Provided:
Student Course Book

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