"Differentiation is more than setting yourself apart from your competition, differentiation is providing something to your customers that they cannot get somewhere else."
Abe Wong




FACILITATING AS-IS PROCESS MODELS
 
 
Business process reengineering is a management approach aimed at making radical improvements by means of increasing the effectiveness of the processes that exist within and across organizations. The key is for businesses to look at their business processes from a ‘clean slate’ perspective and determine how they can best construct these processes to improve how they conduct business. It includes affecting change within in an organization in a major way, so ideally it will look at all aspects of the business. It often includes implementing new technology, but it will always include organizational change and often fosters the need for a new organizational design.

Advanced Strategies uses business process modeling ( with data flow diagramming) to describe, analyze, and document current business processes. We create with the business users an intuitive, non-technical model representing their perspective of how the business is conducted. Then a staged approach is taken to strip the model down to the bare essential processes to help the users ‘let go’ of
legacy practices and brainstorm and research for new opportunities and methods. The process model is then rebuilt to represent a desired, future state.

To affect the Organizational change, a five step approach is used to specify the business strategy and vision, identify the work needed to achieve the vision, configure the work into organization roles, develop the design, and plan the transformation. This methodology works whether re-designing an existing organization or building a brand new one.

Business process modeling is a powerful technique for working with individuals and small groups to define expectations and discover and assess current business processes. Effective facilitation multiplies the power of process modeling by enabling Business Analysts to lead groups through a structured session that enables the participants to resolve their differing and conflicting perspectives of how the business works.

Course Outcomes:
While modeling and facilitation are two closely related skills, they are best learned independently. While business process modeling classes teach how to discover and document current processes, the facilitation course focuses on:


  • How to optimize the use of the participants’ time in a facilitated session.
  • How to better utilize existing process modeling skills to lead groups of people in a structured meeting/session to discover current processes.
  • How to use a structured approach to enable agreement from diverse, conflicting, and political perspectives.
  • How to ensure the sessions speak the language of business and are seen as valuable by all participants.
  • How to resolve differing and conflicting perspectives into understanding and agreement.

Who Should Attend:
Business Analysts and Modelers who are able to successfully work with individuals and small groups in creating models and who are looking to improve their ability to lead larger, cross-functional sessions. It is appropriate for Project Managers, Business Analysts and anyone responsible for reaching consensus on definitions and process models.

Course Duration:
Three Days

Class Availability: Request It Now!

 

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