"Information innovation lies at the root of productivity and economic growth."
Alan Greenspan


Everyday projects, like larger, more complex projects, require analysts to apply the necessary methods, knowledge and skills to achieve success. An analyst assigned to a smaller, stand- alone project must be able to work with the business customer in order to understand and clarify the problem and specify a potential solution.

Course Outcomes:
Students of this course will return to work with:

  1. An awareness of the various roles Business Analysts must play on everyday projects.
  2. A set of principles to guide how they approach analysis.
  3. The ability to formulate questions and use instruments to elicit an accurate, complete set of requirements from business practitioners.
  4. The preparation to conduct small, structured and instrumented meetings to confirm requirements and better understand needs.
  5. The understanding required to confirm the solution specification with business customers.
  6. The capability to ensure a successful handoff of the requirements into design and realization.

Course Outline:
Overview of Business Analysis
  • What is Business Analysis?
  • The Role of the Business Analyst
  • Causes of Project Failure
What are “Everyday Projects”?
  • What is a Project?
  • Types of Projects
  • Defining Factors
  • Examples of Projects
  • Knowing When the Project Needs a More Formal Approach
Emphasis on Analysis
  • Why Focus on the Analysis?
  • Why Focus on BA and PM roles?
  • Why Focus on “Everyday” Business Transformation Analysts?
Moving from Being an” Order Taker” to a Business Partner – Five Premises for Success
  • Business-Driven
  • Customer-Centric
  • Adaptable to Unique Solutions
  • Specify Appropriate Solutions
  • Professional
Working a Path to a Solution
  • Why Have a Path?
  • A Basic Path to a Solution
    • Need Recognition
    • Definition
    • Analysis
    • Design
    • Realization
    • Implementation
    • Production
  • Variations on a Path to a Solution
Defining the Need
  • The Importance of a Definition
  • Why – Not What or How
  • The Four Elements of Any Definition
  • More About Intentions
  • Techniques for Developing a Definition
    • Definition Process
    • Means for Gathering Information
  • What To Do If You Don’t Have a Definition
Gathering the Requirements
  • Determining What You Need to Know – Aspects of a Business
  • Formulating Questions
  • Recording the Results
    • Choosing the Right Instrument
  • Confirming the Requirements
Elicitation Techniques
  • Review of Elicitation Techniques
    • Interviewing
    • Surveys
    • Reviewing Samples
    • Etc.
  • Well-Organized Meetings
  • Making Best Use of Customer Time
After Analysis
  • Deciding When Analysis is Done
  • Using Analysis Deliverables
  • Transition to Design
  • The BA’s Role in Subsequent Disciplines

Who Should Attend:

  • Analysts who typically perform all the work of the project, including design and development.
  • Professionals who typically work on stand-alone, one-person efforts.
  • Analysts working on small, minimally-political business problems, including:

    • Producing reports, spreadsheets or other documents for management.
    • Researching and acquiring an inexpensive product.
    • Specifying small changes to computer applications.

  • Analysts who wish to develop a foundation for offering higher value and taking on greater responsibilities.

Course Duration:
Three Days

Class Availability: Request It Now!


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