"Users are paid to do their jobs, not to understand their jobs"
Tom DeMarco

Business Process Modeling is a technique used for describing, documenting and analyzing a businesses’ processes. Process models are created with the business users to produce an intuitive, non-technical model representing their perspective of how the business is conducted. These models form a basis for information system development and business process improvement.

Subject Overview: Business Process Modeling is a technique used for discovering and documenting an organization’s business processes. Process models are created with business teams, those doing and managing the work, to produce a blueprint of how business operations are conducted. These models form the basis for business process improvement, organizational design, and the design and implementation of technology systems.

Benefits of Process Models:

  • Creating an illustration quickly identifies obstacles and opportunities for improvement.
  • Enhances communication among team members.
  • Scaleable to accommodate analyzing both high level functions and detailed activities.
  • Using a diagram with supporting text allows an overview of both the process, as well as all appropriate supporting details.
  • Prevents analysis sessions from degenerating into expansive word-smithing exercises.
  • Ensures business operations align with strategy and technology aligns with business.

Course Outcomes:
Students of Business Process Modeling will return to work:

  1. Recognizing the importance and benefits of process modeling.
  2. Able to read and use process models.
  3. Able to produce moderately complex process models in their business environment.

Course Outline:
  • What is Business Process Analysis
  • What is a Model
  • What Does It Represent
  • Physical/Logical/Essential Models
  • Techniques, Instruments and Tools
The Role of Focus
  • Breadth
  • Depth
  • Emphasized Perspectives
  • Universality
  • Scope of Integration
Fundamentals of Process Modeling
  • Data Flow Diagram Definitions
  • Drawing Data Flow Diagrams
  • Naming
  • Text and Templates
Data Flow Diagrams
  • Processes/Functions
  • Data and Data Flows
  • Data Stores
  • Sources/Sinks
  • Annotations
  • Top Down vs. Bottom Up
  • Bottom Up Aggregation
  • Top Down Decomposition
  • Leveling
  • Balancing
  • Next Steps
  • Stages of Analysis
  • Transitioning to Design
  • Final Exercises and Case Study

Who Should Attend:
This course is targeted for Systems and Business Analysts, as well as other individuals involved in analysis and design.

Course Duration:
Two Days

Class Availability: Request It Now!

Materials Provided:
Student Workbook, Case Studies, Live Examples, and Refresher Card

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