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BUSINESS PROCESS ANALYSIS - OPTIMIZING THE "TO-BE" |
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Business Process Modeling is a technique used for describing, documenting and analyzing a businesses’ processes. Process models are created with the business users to produce an intuitive, non-technical model representing their perspective of how the business is conducted. These models form a basis for information system development and business process improvement.
Subject Overview: Business Process Analysis is a technique for assessing “As-Is” business process models and reaching consensus on the desired “To-Be” world. Business processes are often a complicated web of: - Folklore – habits and activities that were inserted or deleted over time to address unique situations or individual preferences and may not be best practices for all cases.
- Miscommunications – duplicate work or wasted effort due to misunderstandings in handoffs.
- Policy constraints – activities based on policies and mandates that are no longer appropriate.
- Physical constraints – activities that were inserted or deleted due to past and now outdated technology constraints
Therefore, a structured and intellectually manageable approach to process analysis is required to ensure that new processes appropriately leverage the past, capitalize on new opportunities, and are optimized for the desired business results.
Advanced Strategies’ staged approach to process analysis utilizes the following steps:- The business users’ views of their current processes are documented.
- Unnecessary and redundant activities are removed.
- The mechanics of “how” the processes are performed are stripped away.
- nappropriate historical features and policy constraints are eliminated.
- New essential business processes are added.
- Policies are examined and reapplied.
- Optimized mechanisms for performing the processes are determined.
Course Outcomes:
Students of Process Analysis will return to work ready to implement a structured approach for reaching agreement on optimized “To-be” models for how business processes should operate.
Course Outline:
Review of Process Modeling
- Why Start with the “As-Is”
- Data Flow Diagram Components
- What is Business Process Analysis
- What a Model Represents
- Physical/Logical/Essential Models
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Stages of Process Analysis
- Discovery
- Assessment
- Specification
- Beyond Analysis
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Stages of Development
- Current Physiological
- Current Logical
- Current Essential
- New Essential
- New Logical
- New Physical
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Stages Revisited
- Constructing a New Model Without Constructing a Current Model
- Changes to Existing Systems
- Multiple Users/Sites
- Approaches to Building Models
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After Analysis
- Current Physiological
- Current Logical
- Current Essential
- New Essential
- New Logical
- New Physical
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Final Case Study
- Diagramming A Current Physiological Model
- Transforming to a New Logical Model
- Joint Development Approach(SM)
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Who Should Attend:
This course is targeted for Business Analysts and others involved in analysis and design.
Course Duration:
Two Days
Class Availability:
Request It Now!
Materials Provided:
Student Workbook, Case Studies, Examples and a Business Process Modeling Field Manual
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