"I have found that the best way to give advice to your children is to find out what they want and then tell them to do it."
Harry S Truman
To be successful in today’s environment IT Professionals must be able to effectively work with people. Successfully utilizing soft skills enables this. While your customers (users) will “see” the hard skills you bring to an engagement, what they “feel” is the soft skills. It is through the combination of both hard-skills and soft-skills that good will and the desire for more services is built with your customers.
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Soft Skills for IT Professionals


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