"Differentiation is more than setting yourself apart from your competition, differentiation is providing something to your customers that they cannot get somewhere else."
Abe Wong
SOFT-SKILLS
 
 
To be successful in today’s environment IT Professionals must be able to effectively work with people. Successfully utilizing soft skills enables this. While your customers (users) will “see” the hard skills you bring to an engagement, what they “feel” is the soft skills. It is through the combination of both hard-skills and soft-skills that good will and the desire for more services is built with your customers.
 
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COURSES
Soft Skills for IT Professionals

 

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